Keeping our Active+ clients, staff and community safe and healthy is our utmost priority. With Alert Levels 2 and 3 in place across Aotearoa we wanted to breakdown how you can access our services during this time.
We’re continuing to work towards keeping each other safe through a range of additional safety measures across all levels:
We appreciate your help to reduce the risk by following the guidelines below:
At Level 2
Our services are open at Level 2. We can continue with face-to-face services by following the requirements for health and safety and as required by the government. If you are feeling unwell or would prefer to have your consultation done virtually, we can do this via our Telehealth Services.
At Level 3
We can see you for your appointment virtually either on the phone or video, and in some situations we can see you face-to-face. Your initial appointment will be done virtually to assess whether a face-to-face consultation or virtual appointment is the best option for your situation.
Just like a normal session you would have in the clinic, we are able to discuss your pain or problem and any relevant medical history. We can then identify your goals of treatment and identify a treatment plan identifying the steps that we need to get there. If there are specific tests you need to take, such as physical tests or answering a questionnaire, we can find ways of doing these with you also. We can still guide you with appropriate talking therapies, education, advice, exercises and self-management techniques.
We can also recommend or refer you for an x-ray, ultrasound scan or to see a GP or specialist if necessary.
For those needing a physiotherapist or exercise program, we can provide you with an online video-based rehab exercise program, with check list that you can do in between sessions and arrange a follow up to monitor your progress and progress or change the exercises and self-management as appropriate.
If you are feeling anxious at this time
It is normal to feel anxious at this time around the uncertainty of the situation, however it's important we maintain engagement in usual routines and life as much as we are able within the limits of the Ministry of Health recommendations, to keep physically and psychologically well. We have also developed some downloadable resources you may find useful for yourself or someone you know, on relaxation, de-stressing, mindfulness, unwinding and self-talk. You can find those resources here.
Keeping your body & mind A+
PO Box 96 246, Balmoral,
© 2021 Active + PO Box 96 246, Balmoral, Auckland 1342
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