Covid19 - Our service is still running via Telehealth, click here to find out more

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About our Practice

We are transitioning some of our at risk clients to telehealth consultations during this outbreak of COVID-19, you may be wondering how that works?

How is it possible that can we help you improve your injury and reduce your pain without you being in the room?

Just like a normal session you would have in the clinic; we are able to discuss your pain or problem and any relevant medical history. We can then identify your goals of treatment and identify a treatment plan identifying the steps that we need to get there. We can then observe your movement and ask you to perform certain exercises and tests live in the call.

The only difference between an online consultation and an in-person consultation is that we will not be able to use any hands-on techniques such as manipulation, massage or acupuncture. We will still be able to guide you with appropriate stretches or exercises to help you relieve your pain, improve movement and function We can educate you with regard the nature of your problem and how you can manage it successfully. We can also make suggestions regarding the use of other modalities that you can use at home such as self-massage, trigger point release, posture, breathing, heat or cold therapy. We can also recommend or refer you for an x-ray, ultrasound scan or to see a GP or specialist if necessary.

We will then provide you with an online video-based rehab exercise program, with check list that you can do in between sessions and arrange a follow up to monitor your progress and progress or change the exercises and self-management as appropriate. 

Of course, hands on therapy is helpful and useful but it is often only a part of what we do, with the exercise and self-management being the most important aspects in rehabilitation.

So, if you cannot come into us, we can come to you through cyber space! 

Practically we have made it a simple as possible. We will call you and then send you an email with a link that you can click on. 

Once you have clicked that link, if payment is required you will be asked for your credit or debit card details to cover our reduced ACC co-payment or private fee. You will then be prompted to download an App called Zoom, which only takes a matter of seconds. Then we will be in a video conference together. 

You might need to click “enable video” or “enable audio”, but essentially it is a simple as that and we will be on the phone with you to guide you through the process. It is very simple and easy, and we are sure that most people will have no difficulty with this. 

We wish all our clients well through this time. Remember together we can all get through this.

Ashley and the team at Active Plus Milford 09 4898607



"The treatment you need, the care you deserve"  

  • At Active + Milford we are totally committed to helping you return to your best, reducing your pain and maximising your performance in sport, at home, at work or in leisure pursuits. Our Physiotherapists are experts in assessment and diagnosis of injury and pain. We specialise in careful, in depth analysis to get to the root cause of your problem, improving the outcomes of your treatment and reducing any chance of a recurrence of your problem.

  • One of our special interests is the use of video analysis to assess biomechanics for example running gait pattern. We work with many competitive runners, triathletes, swimmers and other athletes, resolving their pain and helping to lift their performance.

  • We don't only work with athletes however, many of our clients are struggling with a spine, joint or muscle injury, or off work due to pain. We do our very best to get our clients back to function with reduced pain as soon as possible by combining our years of experience, careful assessment and the latest research.

  • We don't just stop there however, we aim to get you better than you were before your injury, by identifying physical or health factors that you can work on to improve your overall function, health and quality of life. We have post graduate qualifications, special training in areas such as acupuncture, dry needling, manipulation and exercise prescription and continually up skill to ensure that when you visit Active + Milford you achieve the very best possible result. 

  • We are the official Physios for NZL Swimming Squad and preferred physio for North Harbour Triathlon Club and Milford Tennis Club. The clinic is conveniently located in Milford with on street parking right outside, just up the street near Milford tennis club or opposite in Milford Baptist Church. We are local to the surrounding suburbs of Takapuna, Westlake, Wairau, Castor Bay, Campbells bay and Hauraki on Auckland’s North Shore and just a ten minute drive from Smales Farm and the northern motorway off ramps serving Northcote, Takapuna, Glenfield or Forest Hill.

Service Charges 

ACC Initial Appointment$25
ACC Follow Up Appointment$25
ACC Follow Up Student (under 16)$15
Some ACC Work Injuries may be fully covered with no surchargeN/A
20 minute pre-assessment (please phone for details)Free
Private Initial Appointment$85
Private Follow Up Appointment$58
Massage - 60 mins$80
Massage - 30 mins$40
Pilates Class with Annaliese$15-18

Services we Offer