Active+ provide collaborative healthcare services in the wider community through a variety of ACC contracts that we hold. We currently hold or provide services on the following contracts:
The fully-funded ACC Pain Management Service involves a multi-disciplinary team approach to tailor individual programmes to clients to improve their pain management. Through assessment the team work with the client to identify what the client wants to achieve, and from there create a plan of treatment services to achieve this outcome.
Depending on the client’s needs, the service might include input from:
Training for Independence programmes focus on restoring clients independence in daily activities, community integration, alleviating any risk to client’s wellbeing and reducing the need for further rehabilitation.
There are four types of TI contracts:
B- Therapeutic intervention for adults with Brain Injury
C- TI for Children- Under 18 years of age. This includes rehabilitation for children with TBI.
E- Improvement of function and independence in daily activities for adults with other injuries e.g. Musculoskeletal injuries.
D- Rehabilitation Services for Adults with sensitive claims.
A TI can involve a single discipline or be an Integrated Rehabilitation program involving multiple disciplines. When multiple disciplines are involved a Key worker is identified so that all stake holders in community and team are kept informed and a smooth integrated service is provided.
Clinicians who can deliver services under a TI include:
The duration of this servcies varies. It can be provided over 3 months; or 6 months in case of clients with serious injury.
TI Advisory service (Short term) - This is a short term TI where 6 hours of input is provided in 8 weeks. Only 1 discipline is involved.
TI Advisory service (Wellbeing) - This is a long term TI where 14 hours of input is provided in 12 months. Only 1 discipline is involved and this is for complex clients who require monitoring over a long period of time.
The term Concussion usually refers to a mild to moderate traumatic brain injury (TBI). This can occur from a blow to the head or a sudden stop (e.g. in a car accident), and it can happen with or without being knocked out. People who have sustained a concussion often experience symptoms, such as headache, fatigue, irritability, dizziness, nausea or slowed processing speed. In most cases, these issues resolve completely within a few weeks. For a small number of people, their difficulties may persist for 3-12 months.
What is the Concussion Service?
The Concussion Service is a multidisciplinary service, funded by ACC to support people in their recovery from a mild to moderate TBI. The service provides effective interventions and education to help avoid symptoms continuing beyond the usual recovery time.
The service is structured to work holistically and aims to get people back to their usual activities as soon as possible. The assessment process allows the service to be tailored to meet the needs of each individual, to get the best recovery possible. There are a range of professionals who specialise in treating mild to moderate TBI and may be involved in treatment. They work together with each other, clients, family/whanau, and ACC to ensure long-term recovery for clients. The team may include:
How is the Concussion Service accessed?
You can be referred to the Concussion Service by a medical professional, such as your General Practitioner (GP) or Emergency Department staff, or by your ACC Case Manager. Once the referral has been sent to Active +, an assessment session will be arranged with you to work out what your specific needs are. From there, the best combination of treatments will be discussed with you. Please download our information flyer on the right hand side of this page for more information.
The purpose of vocational rehabilitation services is to help a client maintain employment, obtain employment or acquire vocational independence after injury.
The Back to Work service is for clients who have been working, have sustained an injury and are not able to return to the type of work they were previously doing. The service prepares the client for a return to the workforce in a new type of employment that will be sustainable from a medical perspective.
The service can involve:
Clinicians who can deliver services under a WR include:
This service is for clients who have lost their job due to injury and are ready to go out and find work. The aim of the service is to work with the client in any way possible to help them find employment.
Clinicians who can deliver services include:
There are 2 types of Occupational Assessments:
The Initial Occupational Assessment (IOA) is for claimants who have been working, have sustained an injury and are now limited in their ability to work due to their injury, and are receiving weekly compensation. The outcome is a report which documents types of work that the client can do, based on their work experience, education and training, transferable skills and work preferences, but not taking into account their injury or medical matters.
Often we will also provide a CV as part of the Initial Occupational Assessment.
The Vocational Independence Occupational Assessment (VIOA) is very similar to the IOA, however is for clients who have been through an Occupational Assessment and may be nearing the end of their rehabilitation journey. Like the IOA, the purpose is to identify types of work the client can do with respect to the work history, education and training, transferable skills and types of work they are interested in. The outcome is a report.
Clinicians who can provide Initial and Vocational Independence Occupational Assessments are:
The ACC funded Psychological Services contract is administered by New Zealand Registered Psychologists. The purpose can be to provide a short term and targeted intervention to identify and address barriers or issues impacting a client’s ability to function, return to work and overall quality of life following injury. With the client’s input, goals are set and a plan is designed to reflect the client’s particular circumstances and needs. This will likely include providing timely and appropriate evidence-based psychological interventions, education for self-management, fostering of strong recovery coping strategies and client managed recovery and rehabilitation.
In other circumstances, the purpose of the service may be to assess ACC cover for mental injury from physical injury or work related trauma. Assessors provide an opinion on the presence of a mental condition, on causality, and other factors. ACC will subsequently decide on cover and eligibility for services.
Outcomes and client satisfaction are very important and thus, they are closely monitored. This service can be provided concurrently as part of a multidisciplinary intervention.
The ACC funded Integrated Services for Sensitive Claims (ISSC) contract is a client-centred service which was created to assist survivors of sexual assault. The purpose is to provide supportive services which can be multidisciplinary in nature such as utilising a psychiatrist, psychologist, counsellor, social worker, or cultural advisor. The contract was designed to facilitate easy access. Clients can self-referral or may be referred by GP or other agency. Attempts are made to locate practitioners and specialists who are geographically in the same region to improve access. Plans are developed with the client and are tailored to reflect their individual needs. If you could like to make contact with one of our providers you can email us on ISSC@activeplus.co.nz .
Neuropsychology is the study of the relationship between brain and behaviour. Neuropsychologists have completed specialized training in this area which then allows them to conduct these complex assessments. Active+ is able to offer neuropsychological assessments for a wide range of ages: childhood through to elderly populations. The results of these assessments lead to differential diagnoses, the development of treatment plans and recommendations regarding appropriate interventions. Initially, the findings result in establishing a baseline. However, the goal is to develop tailored programs, reflecting the individual needs of the clients, to improve their rehabilitation outcomes.
If you have had an injury and require support to better manage at home we can help you. Under the ACC funded Social Rehabilitation Needs Assessment Service one of our clinicians will meet with you in your home to assess what support and/or equipment is needed to support your recovery from injury. This might include recommendations for home help, personal care and/or equipment solutions. Depending on your location we may also be able to assist you with an assessment of housing modifications needed due to your injury, complete a specialised wheelchair and seating assessment or assist you or your child to cope better at school following an injury. Do be in touch with us if you would like to find out more.
The contracts we work on include:
Social Rehabilitation Needs Assessment (SRNA) – There are 2 components to the SRNA service: Integrated Rehabilitation Assessment (IRA) and Single Discipline Assessment (SDA). We have specialised assessors for these services in Greater Auckland, Northland, Waikato, Palmerston North and Wanganui.
Housing Modification Assessment – the aim of this service is to identify a client’s injury-related needs & barriers to access and independence in the home or workplace that limits their independence and participation, and what changes can be made to accommodate these. We have ACC approved assessors in Auckland, Northland, Waikato, Palmerston North and Wanganui available to do these.
Wheelchair assessment: These assessments are carried out by skilled therapists with specific knowledge and training and who are ACC approved to determine the most appropriate wheelchair, postural and seating options to meet clients’ injury related needs. We have assessors available in Waikato and Palmerston North who can do these assessments.
Education Based Rehabilitation Assessment - these assessments are for clients aged 21 or under who are undertaking early childhood, primary, intermediate or secondary level education and require injury related support. We have ACC approved assessors available in Waikato for this service.
Active+ has partnered with CCS Disability Action to deliver what is termed ‘Tailored Supports’ under the Living my Life contract. This service is for clients who have a long-term disability because of an injury covered by ACC. This service is mostly provided after a range of other rehabilitation services have been completed (for example Training for Independence).
The service provides individualised disability support, with the aim to reduce barriers and allow people to:
When referred for this service the client will be assessed and a tailored plan (including individual and/or group supports) will be created to meet their needs and work on agreed goals.
Depending on need, this service may include input from a Counsellor, Occupational Therapist, Physiotherapist, Psychologist, Psychotherapist, Registered Nurse, Social Worker, Speech and Language Therapist and/or Support Worker.
Active+ has partnered with Solora Healthcare & Rehabilitation to provide physiotherapy and/or occupational therapy for clients who require Attendant Care and Home Management. This provides a high quality, flexible, holistic, integrated service at the right time, that minimises duplication and disruption to the client. It will help clients to regain and maintain maximum independence and quality of life, whilst reducing risk of (re-)injury and supporting the client’s wider health goals so the client is able to participate safely in the wider community.
During this service the client may have input from all or some of the following team members:
Support Worker, Nurse, Physiotherapist, Occupational Therapist
If further rehabilitation is required the therapists will be able to recommend this to ACC who can then refer for the appropriate service required.
Keeping your body & mind A+
PO Box 96 246, Balmoral,
© 2021 Active + PO Box 96 246, Balmoral, Auckland 1342