About our Practice

UPDATE COVID DELTA LEVEL 3

October 20th, 2021 

IN CLINIC APPOINTMENTS NOW AVAILABLE WITH PRIOR SCREENING 

Please email silverdale@activeplus.co.nz for any inquiries OR phone 09 4274477 

The Ministry of Health has updated their guidelines, and we can see you if your injury fits a certain criteria. Physiotherapists are allowed to re-open at restricted capacity at Alert Level 3. Please call us now and we will be able to assess whether you fit the criteria for face to face in clinic appointment.

The team at Active Plus are excited that we can now assist those in our community who have been struggling with an injury that has been affecting their ability to function at home with lockdown activities, work, sleep or impacting on your quality of life. 

Please call or email us to find out about our procedures. You can also book an online telehealth appointment NOW with one of our physio's to discuss whether you meet the new criteria. 

If you do meet the criteria, then you can be assured we have strict protocols in place to ensure both your safety and ours. If you don’t meet the criteria, then we can still offer physiotherapy through our online services. 

What we are doing to keep our staff and patients safe: 

Checking Covid related questions at the time of your booking and again when you present on the day

QR Code Scanning

We require all staff and patients and support people to be wearing masks, unless they are under the age of 12 or have an exemption

Strict cleaning and infection control procedures are completed after each patient

Staggered patient bookings to minimise people in the waiting area

Our team are following the NZ Physiotherapy Board and MOH guidelines on vaccination requirements and strict hygiene cleaning protocols.

When attending an in-clinic appointment, we ask that you please help us by;

Where possible, please wait in your car or outside the clinic until your appointment time

Please scan in, sanitise, and answer screening questions on arrival

Please maintain 2m social distancing from all staff (with the exception of your therapist)

For clients booked in for the Clinic – prior to your treatment you will be sent an information letter and Covid screening form. Please bring: your own Towel and Mask, please sanitise your hands on arrival and we will re-check Covid screening questions prior to entrance to the clinic. If you are unwell, we will need to reshedule your appointment or change your appiointment to Telehealth.

We have now opened our new purpose-built premises at 3 Brian Smith Drive, Silverdale (In the new building just across from Bunnings), and we are taking bookings now!