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Concussion Services

What is Concussion?

The term Concussion usually refers to a mild to moderate traumatic brain injury (TBI).  This can occur from a blow to the head or a sudden stop (e.g. in a car accident), and it can happen with or without being knocked out.  People who have sustained a concussion often experience symptoms, such as headache, fatigue, irritability, dizziness, nausea or slowed processing speed.  In most cases, these issues resolve completely within a few weeks.  For a small number of people, their difficulties may persist for 3-12 months. 

What is the Concussion Service?

The Concussion Service is a multidisciplinary service, funded by ACC to support people in their recovery from a mild to moderate TBI.  The service provides effective interventions and education to help avoid symptoms continuing beyond the usual recovery time.

The service is structured to work holistically and aims to get people back to their usual activities as soon as possible.  The assessment process allows the service to be tailored to meet the needs of each individual, to get the best recovery possible.  There are a range of professionals who specialise in treating mild to moderate TBI and may be involved in treatment.  They work together with each other, clients, family/whanau, and ACC to ensure long-term recovery for clients.  The team may include:

  • Medical specialists
  • Occupational Therapists
  • Psychologists/neuropsychologists
  • Physiotherapists
  • Other healthcare specialists, as needed

How is the Concussion Service accessed?

You can be referred to the Concussion Service by a medical professional, such as your General Practitioner (GP) or Emergency Department staff, or by your ACC Case Manager. These referrers can request Active+ as your provider for the Concussion Service. Once the referral has been sent to Active +, an assessment session will be arranged with you to work out what your specific needs are.  From there, the best combination of treatments will be discussed with you. Please download our information flyer on the right hand side of this page for more information.