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Concussion Services

What is Concussion?

The term Concussion usually refers to a mild to moderate traumatic brain injury (TBI).  This can occur from a blow to the head or a sudden stop (e.g. in a car accident), and it can happen with or without being knocked out.  People who have sustained a concussion often experience symptoms, such as headache, fatigue, irritability, dizziness, nausea or slowed processing speed.  In most cases, these issues resolve completely within a few weeks.  For a small number of people, their difficulties may persist for 3-12 months. 

What is the Concussion Service?

The Concussion Service is a interdisciplinary service (which means a number of different health disciplines can be involved, working together as a team), funded by ACC to support people in their recovery from a mild to moderate TBI.  The service provides effective interventions and education to help avoid symptoms continuing beyond the usual recovery time. The service is fully funded when approved by ACC, so there is no cost to the client.

The service is structured to work holistically and aims to get people back to their usual activities as soon as possible.  The assessment process allows the service to be tailored to meet the needs of each individual, to get the best recovery possible.  There are a range of professionals who specialise in treating mild to moderate TBI and may be involved in treatment.  They work together with each other, clients, family/whanau, and ACC to ensure long-term recovery for clients.  The team may include:

  • Medical specialists including Neurologists
  • Occupational Therapists
  • Psychologists/Neuropsychologists
  • Physiotherapists
  • Registered Nurse
  • Speech and Language Therapist
  • Social Worker

How is the Concussion Service accessed?

You can be referred to the Concussion Service by a medical professional, such as your General Practitioner (GP) or Emergency Department staff, or by your ACC Case Manager. These referrers can request Active+ as your provider for the Concussion Service, by sending referrals to  or Healthlink “activepl”.  Once the referral has been sent to Active+, an assessment session will be arranged with you to work out what your specific needs are.  From there, the best combination of treatments will be discussed with you. Please download our information flyer on the right hand side of this page for more information. 

New additions to the Concussion Service team

Active+ are delighted to announce that Neurologists,Dr Roz Hill and Dr Rakesh Patel have joined our Concussion Service team, adding to the existing team of medical expertise; Samir Anwar (Rehab Physician), Tipu Amir (Psychiatry and pain), Rod Nicholson and Rajib Ghosh, Occupational Physicians and Jan Schepel (Neurology Auckland, South and Waikato). 

Dr Hill has worked within Concussion Services over the last 20 years and she specialises in adults while Dr Patel is a paediatric specialist. They work in close partnership with the Clinical Leads for Active+ Concussion Service, Penny McGarry and Jan Henry, who have both been at the forefront of brain injury rehabilitation for many years and were integral in the establishment of the ACC Concussion Service Contract. We also offer a full Interdisciplinary team of experienced Occupational Therapists, Neurophysiotherapists, Registered Nurses, Speech Language therapists and Neruopsychologists. Together they will assist your patients to manage their symptoms, prevent further injury and get back to their everyday lives and work. 

We also provide a full continuum of rehabilitation services, (Vocational, Pain Management, Training for Independence, Psychological Services, Musculo-skeletal Physio etc.) enabling us to transition clients to other contracts should they need it.   

Make a referral directly to us by sending referrals to  or Healthlink “activepl”.